Virtual Experience Associate (Work From Home) Job at Pro Talent HR, Chicago, IL

NWRjK1hNVkJSNkEvQkhJZXNMSUdlcUFPekE9PQ==
  • Pro Talent HR
  • Chicago, IL

Job Description

Company Description (Fully Remote Job)- Urgent Hiring

At Pro Talent HR, we specialize in empowering businesses with comprehensive HR solutions tailored to drive growth and success. From talent acquisition and employee development to payroll management and compliance, our expert team partners with organizations to streamline their HR processes and enhance their workforce strategies. We're dedicated to helping companies of all sizes optimize their human capital, ensuring that they not only meet but exceed their business objectives.

Role Description

This is a full-time remote role for a Customer Experience Associate at Pro Talent. 

Customer Service Associate Job Responsibilities:

Maintains customer relationship by responding to inquiries; documenting actions.

Customer Service Associate Job Duties:

  • Prepares for customer inquiries by studying products, services, and customer service processes.
  • Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer.
  • Records customer inquiries by documenting inquiry and response in customers' accounts.
  • Improves quality service by recommending improved processes; identifying new product and service applications.
  • Updates job knowledge by participating in educational opportunities.
  • Accomplishes customer service and organization mission by completing related results as needed.

Customer Service Associate Skills and Qualifications:

Product Knowledge, Informing Others, Data Entry Skills, Organization, Analyzing Information , Verbal Communication, Reporting Skills, Managing Processes, Customer Focus, General Consulting Skills, Multi-tasking

Job Tags

Remote job, Full time,

Similar Jobs

Avenues

Early Childhood Intervention - Home Trainer Job at Avenues

 ...This part-time position as a Home Trainer for our Early Childhood Intervention program provides special instruction to babies and toddlers with developmental delays or disabilities in areas such as cognition, communication, social skills and physical development. Our... 

Meanpug Digital

SEO Manager Job at Meanpug Digital

 ...requiring demonstrated expertise in Local SEO and Technical SEO. MeanPug Digital is...  ...agency specializing in legal services marketing. We partner with law firms to deliver comprehensive...  ...client communication and relationship management skills Experience presenting data-... 

Marsh McLennan Agency

Consultant Internship Job at Marsh McLennan Agency

 ...insurance broker in the United States with annualized revenues of approximately 1.5 billion. Position Profile and Summary: The internship is a full time position lasting approximately mid-June through the end of July (6weeks). Interns are under close supervision and... 

SD Mayer & Associates LLP

Executive Assistant Job at SD Mayer & Associates LLP

 ...SD Mayer & Associates LLP is seeking an experienced Executive Assistant to support the President/CEO of a privately owned real estate venture. This is a dynamic role requiring exceptional organizational skills, discretion, and a strong background in real estate and... 

cFocus Software Incorporated

Program Analyst - Navy - Secret Required Job at cFocus Software Incorporated

 ...development and tracking for planning and budgeting; coordination of task planning, schedule development and task execution for DoD and Navy programs and projects. Skill set requires demonstrating both a comprehensive knowledge of software applications and best business...