Technical Writer 25-27941 Job at Genesis10, Charlotte, NC

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  • Genesis10
  • Charlotte, NC

Job Description

Title: Technical Writer

Location: Charlotte, NC (hybrid 3 days/week onsite)

Duration: 6 months (with intention to extend)

Role Overview

  • We are seeking an experienced Technical Writer with Financial Services experience to support technology, data, and platform teams in a highly regulated environment. This role partners closely with engineering, product, risk, compliance, and operations to produce clear, accurate, and audit-ready documentation.
  • The ideal candidate has written technical content inside a bank or financial institution , understands SDLC and data platforms, and has begun leveraging AI tools to improve documentation quality, consistency, and efficiency.

Key Responsibilities

Create, edit, and maintain technical documentation including:

  • System and application documentation
  • Data flows, APIs, and platform overviews
  • SOPs, runbooks, and operational guides
  • Regulatory, risk, and audit-support documentation
  • Translate complex technical concepts into clear, concise content for technical and non-technical audiences
  • Collaborate with engineers, architects, data teams, and compliance partners
  • Ensure documentation meets internal governance, risk, and regulatory standards
  • Maintain documentation repositories (Confluence, SharePoint, Git-based repos, etc.)
  • Use AI-powered writing tools to accelerate drafting, improve consistency, and enforce standards (e.g., ChatGPT, Copilot, Grammarly, internal AI tools)

Required Qualifications

  • 5+ years of technical writing experience
  • Financial services or banking industry experience required

Experience documenting:

  • Applications, platforms, or data systems
  • SDLC, cloud, APIs, or data pipelines
  • Strong stakeholder management and communication skills
  • Hands-on experience using AI tools for technical writing
  • Experience working in Agile / Scrum environments

Preferred Qualifications

  • Experience with data platforms, analytics, or cloud technologies
  • Familiarity with regulatory or audit documentation
  • Experience supporting large enterprise technology organizations

Job Tags

3 days per week,

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