Job Description

Seeking a Physician Billing Insurance Follow-up Supervisor to work for a rapidly growing medical management company in the Farmingdale/Melville area. This position requires Medical Coding Certification, three (3) years or supervisory experience, three (3) years of Insurance Follow-up. As the Supervisor - Insurance follow-up you will act as liaison between departments, director, management and staff. Collects information related to operations of assigned area. Prepares regular summaries and reports for as appropriate. Performs follow-up on receivables and posting for patients and third party accounts.

Duties and Responsibilities

· Acts as liaison between upper Management and Staff.

· Oversees the units daily work activities.

· Conducts on job training and seminars

· Maintains current AR and productivity reporting.

· Provides scheduling of weekly work direction.

· Implementation of quality control measures – HIPPA and laws of the medical field.

· Assists in the implementation of approved administrative systems.

· Monitors information related to operations.

· Ensures billing is submitted accurately and timely.

· Follow-up on open account receivables via phone calls to the carriers or their website(s).

· Ensures accuracy of adjustments balances.

· Assists internal and external customers regarding questions on third party billing.

· Handles patient complaints to conclusion.

· Recommends appropriate personal actions for staff.

· Full knowledge of company policies and procedures.

· Performs other job related duties as assigned or when necessary, and unrelated duties in times of emergency.

Education and Experience

· High School diploma and GED

· College preferred

· Minimum of 3 years experience in Supervisory capacity

· Any appropriate combination of education and experience

Knowledge and Skills

· Knowledge of HIPPA Regulations and maintains current industry knowledge

· Proficient in EPIC application

· Full knowledge of the New York State Third Party Regulation

· Credit and collections practices

· Good organizational and communication skills

· Computer literacy

· Displays courtesy, tact, and diplomacy when dealing with employees, patients, physicians and outside institutions. Refers matters outside scope of own duties to appropriate others as needed.

REQUIRED Licenses/Certifications:

· Certified Professional Coder (CPC) or

· Certified Coding Specialist (CCS) or

· Certified Coding Specialist Physicians (CCSP)

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