Store Manager - Multi-Unit Retail Operations (UPS Store Network) Job at The UPS Store, Garden City, NY

N05VNFg4dEJTNkl3QTNjV3RyOEhmcUFJelE9PQ==
  • The UPS Store
  • Garden City, NY

Job Description

Store Manager – Multi-Unit Retail Operations (UPS Store Network)

Long Island & NYC

Pay: Competitive, based on experience

11-Location, High-Performing Franchise Network

We’re a top-performing network of 11 UPS Stores seeking a strong Store Manager who thrives in leadership, operations, team development, and customer experience. You’ll run the daily performance of a center while being supported by an Operations Manager, Unit Managers, and structured systems.

This is a long-term career role with real advancement — not a typical retail job.

Why This Opportunity Stands Out

You’ll step into an organization with:

  • A dedicated support structure (Ops Manager + Unit Managers)
  • Strong training, coaching, and development programs
  • Clear operational standards, systems, and KPIs
  • Consistent mentorship and real visibility into multi-unit operations
  • Growth opportunities toward Unit Manager, Multi-Unit Leader, or specialty ops roles

What You’ll Be Responsible For

Leadership & Team Development

  • Coach, train, and mentor team members to hit performance goals
  • Build an accountable, engaged, high-energy culture
  • Participate in hiring, onboarding, and ongoing coaching

Operational Excellence

  • Oversee shipping, packing, print, mailboxes, retail, notary, Amazon/Happy Returns
  • Maintain store standards, compliance, and cleanliness
  • Execute daily workflows and ensure smooth store operations

Sales & Customer Experience

  • Drive upselling, engagement, and customer satisfaction
  • Improve key store metrics (ACT, A/G Ratio, Print Sales, Mailbox Renewals)
  • Ensure every customer receives a premium UPS Store experience

Business & Performance Management

  • Analyze performance reports and implement improvements
  • Control labor, supplies, inventory, and operational costs
  • Set daily priorities and maintain strong store execution

Who Thrives in This Role

You may come from:

  • Retail management
  • Hospitality or service leadership
  • Logistics or shipping operations
  • Customer service leadership
  • Assistant manager or manager roles in fast-paced environments

Ideal candidates are:

  • Strong communicators
  • Naturally great coaches
  • Confident decision-makers
  • KPI-driven
  • Positive, reliable, and customer-focused

What We Offer

  • A structured, supported management environment
  • A high-performing, well-resourced network
  • Clear career path & opportunities for advancement
  • Training, coaching, and ongoing development
  • Competitive pay based on experience

Ready to Lead With Us?

If you’re a strong leader with operational discipline and you want to grow within a multi-unit environment, we’d love to connect.

Apply today or message us to learn more.

Job Tags

Similar Jobs

Precision Scans Inc.

RN ICU Job at Precision Scans Inc.

 ...JOB ID: 11286934 Position: RN ICU Shift Schedule: NOC (19:00 - 07:30) 3 X 12s 36 hrs Location: Upland, CA Start date: 01/19/2026-04/18/2026 Pay: $50 to $55 pay per hour. Job description: The Registered Nurse is responsible for... 

Clark's Litho

Warehouse/Shipping/Delivery Specialist Job at Clark's Litho

 ...Clarks Litho, a commercial printer, seeks a Warehouse/Shipping/Local Delivery Associate for our Chantilly, VA location. Selected candidate should have previous warehouse experience, preferably in a print shop environment, but not required. Responsibilities: Help... 

ACS Professional Staffing

Project Architect (8345) Job at ACS Professional Staffing

 ...a company culture that values teambuilding, volunteering, and employee celebrations Requirements: ~ Associate Degree in Architecture required ~ Bachelors Degree from a NAAB-accredited program strongly preferred ~ Licensed Architect with active registration... 

LexisNexis

Raleigh Legal Solutions Consultant Job at LexisNexis

 ...functionally to deliver on common goals? About our Team LexisNexis Legal & Professional, which serves customers in more than 150...  ...and business customers. About the Role As a Solutions Consultant, you'll provide education and support, build preference, and drive... 

Allied Technical Services, Inc.

Field Service Technician Job at Allied Technical Services, Inc.

 ...Louisville, KY Are you ready to take your mechanical skills to the next level? Do you have a clean driving record and enjoy local travel? Join Allied Technical Services and become part of a team that values your growth, rewards your hard work, and invests in your...