Job Description

This is a 6-12 month contract opportunity. Working onsite in Chicago 2-3 days a week is expected.

• You will provide daily project support and coordination to the Learning Strategy team under Global Learning. You will be responsible for managing administrative and supportive tasks for mentoring programs in addition to collaborating on special projects.
• Assist with the design and deployment of mentoring programs for current and future employees, including working with individual and unique mentoring stakeholders across the business
• Facilitate mentoring program offerings to include trainings, orientations, informational sessions, and quarterly data review meetings
• Coordinate and assist with the execution of trainings, orientations, and events, i.e., preparing content materials, scheduled communications, confirming attendance, and day of coordination
• Provide creative, interactive, and technical support for trainings, orientations, and learning and development activities, most of which will be virtual (Microsoft Teams calls or Microsoft Teams Webinars)
• Maintain records of learning and development activities, registration, and attendance in our Learning Management Systems (LMS) and our mentoring platform (MentorcliQ)
• Track & analyze success metrics including surveys, enrollment, participation, compliance, and engagement
• Administer and assist with the analysis of surveys to provide continuous improvement of program offerings
• Assist with the analysis of program effectiveness and ROI
• Create and deploy communications specific to programs, trainings, and learning and development activities
• Provide support for our distribution email inboxes & calendars
• Keep up to date on industry trends to identify new approaches and methods to training
• Assist with ad hoc projects as needed

Education and experience

• 2+ years of current experience providing learning and development project coordination and support
• Bachelor’s degree preferred
• Experience with Learning Management Systems preferred
• Excellent verbal and written communication skills
• Strong Outlook calendar, inbox management experience
• Advanced experience using Microsoft Office (Word, Excel, and PowerPoint) required
• Experience using Microsoft Teams (Webinars), SharePoint and OneDrive preferred
• Ability to be flexible and accommodating with last minute schedule changes
• Superior follow-through, organization, time management, and attention to detail
• Ability to work cross-functionally with various stakeholders, including senior leadership
• Must be committed to ongoing professional development
• High learning agility and ability to adapt to change
• Great initiative with the ability to be collaborative team player

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

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