Job Description

Job Description:

We’re looking for hungry, ambitious, and career-minded individuals to join our high-performing sales team in the heart of NYC’s Diamond District. At TraxNYC, your income is directly tied to your hustle — this is a commission-based role, so the more you put in, the more you get out. If you're looking to break into the luxury jewelry industry and build a long-term career with a top-tier brand, this is your opportunity.

Check out our Team & Workspace here:

As a Luxury Jewelry Sales Specialist , you'll be responsible for driving sales through online platforms, handling customer inquiries, closing deals, and managing orders from start to finish. You’ll work closely with our internal teams to ensure a seamless client experience, whether it’s for a ready-made piece or a fully custom design. While this role is primarily focused on online sales, if a customer you've been working with visits the showroom in person, you’ll be responsible for assisting them directly to ensure continuity and personalized service. As you grow in the role, there is strong potential to move into regular in-store sales and client-facing operations.

Key Responsibilities:

• Manage and convert inbound online leads into closed sales
• Respond to client inquiries across platforms (website, Instagram, email, etc.)
• Guide customers through jewelry selection, customization, and order processing
• Build and maintain strong client relationships for future business
• Collaborate with design and production teams to ensure accurate order fulfillment
• Maintain clear communication and organized records throughout the sales cycle
• Assist your online clients in person if they visit the showroom

Requirements:

• Proven sales experience (luxury, retail, or commission-based preferred)
• Strong written communication and online customer service skills
• Professional appearance and business etiquette
• Full-time availability: 8-hour shifts, 5 days/week
• Shifts may vary between 10:00 AM – 6:00 PM (morning) and 2:00 PM – 10:00 PM (evening)
• Scheduled days and shifts will vary week to week
• Highly motivated, self-disciplined, and eager to grow

Bonus Points For:

• Experience in jewelry, luxury retail, or custom goods
• Background in high-ticket online sales or e-commerce
• Familiarity with NYC’s Diamond District or fine jewelry industry
• Experience using monday.com or similar workflow/project management tools

Compensation & Growth:

• Commission-based pay starting at 12% of profits — no cap on earnings
• Realistic income potential: $60,000–$120,000+ annually, depending on performance
• Paid time off + employee discount
• High volume of inbound leads and online traffic
• Opportunity to transition into in-store, high-end client sales as you grow

If you're looking for more than just a sales job — and you're ready to build a lasting career in the luxury space — we want to hear from you. The path is there. How far you go depends on how hard you work.

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