Job Description

SNOW Security Management Specialist

• Work Model: Onsite in Manassas, VA (minimum 3 days/week)
• Duration: Long-term engagement
• Work Hours: 37.5 per week (no overtime allowed; excess daily hours balanced with time-off during same week)
• Rate: $50-54/hour C2C
• Work Authorization: Any status is acceptable
• Mandatory for Submission: Photo ID

Santcore Technologies, on behalf of our client, is seeking a ServiceNow (SNOW) Security Management Specialist to support enterprise-wide security initiatives focused on vulnerability management , security automation , and ServiceNow Vulnerability Response operations . This position plays a critical role in strengthening the organization’s security posture across its global infrastructure.

This is an onsite role (3 days/week minimum) in Manassas, Virginia , working a 37.5-hour week (7.5 hours/day) as per client policy.

Position Overview

The SNOW Security Management Specialist will contribute to enterprise security programs by implementing and optimizing vulnerability management processes across hybrid on-prem and cloud environments. The ideal candidate is hands-on with ServiceNow Security Operations (especially the Vulnerability Response Module ) and experienced in assessing, prioritizing, and tracking vulnerabilities at scale.

You will collaborate closely with global infrastructure, application, and security teams to ensure accurate remediation, consistent risk reduction, and operational excellence.

Key Responsibilities

Vulnerability & Risk Management

• Identify, analyze, validate, and triage vulnerabilities across enterprise systems.
• Perform severity and impact assessments using both base (CVSS) and environmental scoring factors.
• Prioritize vulnerabilities and track remediation progress based on operational criticality and risk thresholds.
• Produce structured reports highlighting vulnerability trends, risk posture, and remediation effectiveness.

ServiceNow Vulnerability Response (VRM)

• Lead onboarding activities for partner teams into ServiceNow Security Operations .
• Configure, support, troubleshoot, and optimize the ServiceNow Vulnerability Response Module .
• Maintain data accuracy within ServiceNow CMDB , ensuring alignment with asset owners and operational teams.

Security Automation & Process Improvements

• Analyze existing architecture, workflows, and policies to recommend improvements.
• Identify automation opportunities to streamline threat detection, response, and remediation.
• Support integration of vulnerability scanners and threat intelligence sources into SNOW workflows.

Cross-Functional Collaboration

• Work closely with global teams across time zones to enable efficient remediation and exception handling.
• Provide clear, actionable guidance to stakeholders on vulnerability risks and recommended next steps.

Data Analytics & Reporting

• Query and analyze large datasets to uncover risks, patterns, and systemic gaps.
• Build dashboards, summaries, and executive reports to support security leadership decisions.

Required Experience & Skills

( Candidates do not need all skills, but experience in the majority is preferred )

• Proven experience in Enterprise Vulnerability Management
• Hands-on expertise with ServiceNow Security Operations (SecOps)
• Strong understanding of ServiceNow Vulnerability Response Module (VRM)
• Solid working knowledge of ServiceNow CMDB
• Experience with vulnerability scanning tools , risk scoring, and remediation workflows
• Strong analytical skills with the ability to interpret large data sets
• Experience collaborating with diverse technical teams across multiple regions
• Knowledge of impact assessment , risk prioritization , exception handling , and remediation tracking

Nice to Have

• Exposure to patch management processes for on-prem infrastructure
• Certifications in Cybersecurity or ServiceNow (e.g., Security+, CySA+, SNOW SecOps)
• Experience integrating security tools with SNOW via APIs or automation workflows

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