Job Description

Proper Hospitality is seeking a dynamic, visionary Hotel General Manager at Montauk Yacht Club, our 107-room luxury property within The Collective.

Spanning 35 acres on Montauk’s Star Island, Montauk Yacht Club offers waterfront views, a private beach, three pools, multiple dining options and over 200 wet slips that can accommodate boats from small day cruisers to 300-foot superyachts. Holding eight decades of East End history as an elite social club and thoughtfully reborn for the modern traveler, guests can expect classic East Coast architecture, well-appointed interiors and detail-driven amenities.

Position Overview

The General Manager is responsible for the overall success, strategic direction, and daily operations of the hotel. This individual ensures an exceptional guest experience, maximizes profitability, and maintains Montauk Yacht Club's distinctive brand identity.

The ideal candidate is a hands-on leader with a refined sense of service, strong business acumen, and the ability to inspire excellence across all departments.

Key Responsibilities

Leadership & Operations

• Oversee all aspects of hotel operations, including Front Office, Housekeeping, Food & Beverage, Spa, and Maintenance
• Foster a culture of personalized luxury service, attention to detail, and genuine hospitality
• Lead, mentor, and develop department heads and team members to deliver consistent five-star standards
• Ensure compliance with all health, safety, and legal requirements

Guest Experience

• Maintain a visible presence throughout the property, engaging with guests and anticipating needs
• Proactively address guest feedback and ensure prompt resolution of service issues
• Uphold the brand’s aesthetic and experiential integrity in every aspect of the guest journey

Financial & Strategic Management

• Develop and execute annual business plans, budgets, and performance goals
• Analyze financial performance, monitor KPIs, and implement strategies to maximize RevPAR, GOP, and guest satisfaction
• Collaborate with ownership on strategic initiatives, capital projects, and long-term positioning

Sales, Marketing & Brand

• Partner with the marketing and sales teams to drive occupancy, ADR, and brand visibility
• Cultivate relationships with travel advisors, local partners, and luxury brand affiliates
• Ensure all marketing materials, social media, and digital presence align with brand standards

Human Resources & Culture

• Recruit, train, and retain top-tier hospitality talent
• Promote a positive, inclusive, and empowering workplace culture
• Conduct regular performance reviews and encourage professional growth opportunities

Qualifications

• Bachelor’s degree in Hospitality Management, Business Administration, or related field (Master’s preferred)
• Minimum 8–10 years of progressive hotel management experience, including at least 3 years in a General Manager or senior leadership role within a luxury or boutique property
• Proven track record of achieving financial targets while maintaining service excellence
• Exceptional interpersonal, communication, and leadership skills
• Strong understanding of revenue management, financial analysis, and guest experience strategy
• Passion for design-driven, boutique hospitality and personalized guest engagement

Salary: $250,000–$275,000 + eligibility for annual performance-based bonus

Company Overview

Proper Hospitality is a diverse team of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: there is a right way to do things, and anything less just isn’t proper. We are seeking the best of the best—both within and outside the industry—to join us in building a new kind of lifestyle hospitality company, inspired by a centuries-old tradition. Our work is challenging and fast-paced, but above all, it is rewarding.

To achieve our vision—to inspire and transport people—we seek like-minded candidates who embody our ethos, The Pillars of Proper:

• Care Proper: We are natural and gracious hosts to all.
• Achieve Proper: We are committed to excellence.
• Imagine Proper: We are resourceful.
• Present Proper: We have an appreciation for style and culture.

Proper Hospitality is an equal-opportunity employer. We provide employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, gender identity or expression, genetics, or any other federally or state-protected category.

We also consider qualified applicants with criminal histories in accordance with local Fair Chance Hiring Ordinances.

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