Job Description

Build Your Career with Ashley Furniture

Ashley Furniture is a leading furniture manufacturer and retailer, operating across multiple industries including warehousing, logistics, and distribution. We're seeking an experienced Operations Manager to lead our distribution center operations and drive excellence in our supply chain.

Position Overview

We are looking for a dynamic Operations Manager to oversee daily operations of our distribution center, ensuring efficient processes, optimal productivity, and exceptional service delivery. This role requires a strategic leader who can balance operational excellence with team development.

Key Responsibilities:

Operations Leadership

• Direct all distribution center activities including receiving, storage, picking, packing, and shipping
• Develop and implement operational strategies to improve efficiency and reduce costs
• Monitor key performance indicators (KPIs) and implement continuous improvement initiatives
• Ensure compliance with safety regulations and company policies

Team Management

• Lead, mentor, and develop a team of supervisors and warehouse associates
• Conduct performance evaluations and provide ongoing coaching
• Foster a culture of accountability, safety, and continuous improvement
• Manage staffing levels and scheduling to meet operational demands

Process Optimization

• Analyze workflows and implement process improvements
• Optimize inventory management and space utilization
• Implement lean manufacturing and Six Sigma principles
• Drive automation and technology adoption initiatives

Quality & Safety

• Maintain high standards for product quality and order accuracy
• Ensure OSHA compliance and promote a safety-first culture
• Conduct regular safety audits and training sessions
• Investigate incidents and implement corrective actions

Required Qualifications

• Bachelor's degree in Operations Management, Supply Chain, Business Administration, or related field
• 5+ years of progressive experience in distribution center or warehouse operations
• 3+ years in a management or supervisory role
• Strong knowledge of warehouse management systems (WMS) and logistics software
• Proven track record of process improvement and cost reduction
• Excellent leadership and team-building skills

Preferred Qualifications

• Lean Six Sigma certification (Green Belt or higher)
• Experience with automated warehouse systems
• Familiarity with furniture or large-item distribution
• Experience managing high-volume distribution operations
• Strong analytical and problem-solving abilities

Who We Are

At Ashley, we’re more than a business; we’re family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We’re problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for the status quo. It’s the reason we’re always searching for better ways to deliver an exceptional customer experience. That's why Ashley Furniture is #1 in our industry.

Ready to grow? You’ve come to the right place. Ashley Furniture has a “Growth Mindset”, and once you join our team, you’ll learn from the best in the business.

Apply today and find your home at Ashley!

Benefits We Offer

• Health, Dental, Vision, and Employee Assistance Program
• Paid Vacation, Holidays, and Your Birthday off
• Generous Employee Discount on home furnishings
• Professional Development Opportunities
• Ashley Wellness Centers (location specific) and Medical Tourism
• Telehealth
• 401(k) and Profit Sharing
• Life Insurance

Our Core Values

Honesty & Integrity

• Without hesitation, he uses candor and is direct in communication
• Is tough-minded in working in and meeting the demands of reality
• Always tells the truth and follows through on commitments

Passion, Drive, Discipline

• Enjoys working hard and pursues work with energy, drive, and willpower to finish
• Is disciplined in developing consistency into work processes
• Is focused and relentless in achieving goals

Continuous Improvement/Operational Excellence

• Fights to take costs and waste out of the system
• Seeks to understand "why" something works the way it does, and through study and improvement determines how to better all processes and systems.
• Strives for more in all areas of work by developing measurements, setting goals, and then working on ways to exceed goals through problem-solving methods that look beyond the obvious

Dirty Fingernail

• Does not rely on reports to run the business, but rather goes to the work that is being done and sees if the work is being done right for him/herself.
• Has an insatiable curiosity and takes a "Go and See" approach to understand the current state of the business and the competitive realities
• Takes a hands-on approach to tackle problems and demonstrates critical thinking through use of effective questioning…asking the 5 "Whys"

Growth Focused

• Understands the customer’s needs and wants, then challenges current ways of doing business that inhibits growth and organizes work to meet those needs
• Is competitive by studying the competition and is aggressive in looking for ways to beat them
• Strives to be the BEST by improving the quality of processes, reducing costs, doing more business, being profitable, and growing the business

To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page:

We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates, only those meeting specific position requirements may be contacted. Principals Only.

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