Customer Service Representative Job at TalentBurst, an Inc 5000 company, Corning, NY

N05zNldNcEdTNk0xQlhJZXVMRUhmYUFMeFE9PQ==
  • TalentBurst, an Inc 5000 company
  • Corning, NY

Job Description

Customer Service Coordinator I

Corning, NY, Hybrid

11+ Months Contract

This is currently a hybrid role with 3 days in the office and 2 days working remotely.

Pay Rate - $19.15/hr

Position Details

  • Working Hours: Monday-Friday, 7:30 AM-4:30 PM or 8:00 AM-5:00 PM

Job Summary

The Internal Customer Service Coordinator will be the primary point of contact for internal customers and department representatives, focusing on providing professional and efficient assistance. The role involves acting as a liaison between various departments, managing conference room scheduling, processing work orders, and supporting internal events.

Key Responsibilities

  • Customer Support: Provide exceptional service to internal customers via phone/email/Teams
  • Liaison Role: Facilitate communication between internal customers and other departments to ensure efficient resolution of inquiries.
  • Conference Room Scheduling: Manage reservations and setup requests using specialized scheduling software.
  • Work Order Management: Process and enter work orders in designated software, collaborating with service partners for timely completion.
  • Event Coordination: Assist department groups in planning and executing customer events.
  • Recordkeeping: Maintain accurate records of requests, orders, and communications.
  • Customer Service Excellence: Deliver high-quality service while adhering to company policies and standards.

Qualifications:

  • Education: Required: 2-year degree (preferably in business-related fields).

Skills:

  • Strong written and verbal communication skills for building positive relationships across all organizational levels.
  • Exceptional organizational and multitasking abilities, with attention to detail.
  • Technical proficiency with scheduling and work order software, or aptitude for learning new systems quickly.

Experience:

  • Preferred: Previous experience in a call center, customer service, or administrative support role.
  • Adaptability: Ability to thrive in a fast-paced environment and respond effectively to changing priorities.

Job Tags

Contract work, Work at office, Remote work, Monday to Friday,

Similar Jobs

Think Tell Junction

Events Assistant Job at Think Tell Junction

Job Position: Events AssistantCompany: Think Tell JunctionLocation: Austin, TX Salary: $42,000 - $53,000 per yearJob Type: Full-time...  ...The ideal candidate will play a pivotal role in supporting the planning and execution of various events, including conferences, workshops... 

WonderFold

Director of Marketing Job at WonderFold

 ...As the Director of Marketing, you will spearhead the strategy and execution of marketing initiatives that fuel brand growth, deepen customer connection, and deliver business results in a direct-to-consumer environment. Youll lead and develop the full suite of marketing... 

SHADOW LAKE MANAGEMENT COMPANY, LLC

Carpenter Job at SHADOW LAKE MANAGEMENT COMPANY, LLC

 ...Job Summary: Experienced Carpenter needed for Apartment Management Company. Must be able to travel to West Bank and East Bank locations. Duties include all areas of carpentry, tile replacement, etc. Benefits:-Competitive salary- Excellent benefits We arean equal... 

Newport Industrial Fabrication Inc.

Project Manager Job at Newport Industrial Fabrication Inc.

 ...monthly job cost reviews Qualification/Requirements Four-year engineering or construction management degree or equivalent combinations...  ...organizational skills Proficient in Microsoft Office and Google Workplace products ***Starting pay is based on qualification... 

Çimsa

Finance Manager (CIMSA AMERICAS) Job at Çimsa

 ...We are looking for a Finance Manager to join our imsa Americas Team! This position is located in Houston , Texas, As Finance Manager at imsa Americas you will be responsible for: Organize the companys financial planning and operational processes (current...