Job Description

Join the team at Drury Plaza Hotel Pittsburgh Downtown and be part of a company that values service, teamwork, and growth.

YOU BELONG AT DRURY HOTELS

Be valued for what you do and who you are ... and well compensated for all you accomplish.

Drury Hotels is family owned and operated. What started as a small family business in 1973 remains 100% family-owned and operated today. Of course, our family has grown since then, with 6,100+ members and 150-and-growing hotels in 30 states. But our dedication to treating guests and team members like family has never wavered.

So Much More®

Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

WHAT YOU CAN EXPECT FROM US

• Incentives - This position is eligible for a semi-annual bonus based on hotel and company performance and also a quarterly bonus based on hotel service scores
• Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
• Health and well-being - Medical, dental, vision, prescription, life, disability, parental leave, and Team Member Assistance Program
• Retirement - Company-matched 401(k)
• Work-life-balance – Flexible scheduling, paid time off, hotel discounts, and free room nights

Support the General Manager in leading hotel operations to meet goals in Quality, Service, Profit, and Teamwork. Foster a positive work environment and deliver exceptional +1 Service to guests and team members.

Key Responsibilities:

• Lead and inspire hotel staff to uphold Drury’s Vision, Mission, and Values.
• Recruit, train, and support team members for success.
• Assist in managing budgets and improving operational efficiency.
• Promote guest satisfaction through proactive service and issue resolution.
• Ensure compliance with company policies, safety standards, and legal regulations.
• Support sales and marketing efforts to grow market share.
• Step in as acting General Manager when needed.

Requirements:

• Bachelor’s degree preferred (hospitality or business); experience may substitute.
• Minimum 1 year of supervisory experience; hotel background preferred.
• Strong communication, leadership, and multitasking skills.
• Ability to work flexible hours, including weekends and holidays.

Rise. Shine. Work Happy.™

Apply Now.

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